May 11, 2011

Nathalie Pilon, president, Thomas & Betts Canada, has announced the recent appointment of Richard (Rick) Gingras to the position of director, Business Process Improvement where he will be responsible for leading “continuous improvement initiatives across sales and administrative processes.”

Gingras’ role, Pilon added, is to seek out opportunities to improve the overall customer experience using lean tools to reduce waste and to improve, standardize and document business processes.

Formerly director of Logistics, Gingras has been a member of the Thomas & Betts family since 1977. In 2003, he received his black belt training in Lean Six-Sigma and has helped roll out the Lean Six-Sigma culture within Thomas & Betts over the last eight years.