June 14, 2024 – Paulina Chmielowska has joined Mersen Electrical Power as customer service supervisor for distribution in Canada.

She recently worked as a customer support team leader for an eCommerce order fulfilment operator in Europe, where she was responsible for developing their customer service division.

Chmielowska has “extensive experience in managing customer service teams, achieving customer success in fast-paced environments, and collaborating cross-functionally with product management and information technology teams,” said Ferran Sacrest, VP Sales and Customer Service-Americas, Electrical Power.

In her role at Mersen, Sacrest continued, she will serve “as an interface with customers, sales, and operations, streamline our processes, and simplify our customer journey”.

Based in Mersen’s Mississauga, Ont., site, Chmielowska reports to Naomi Towns, director, Customer Service for North America.